gandalf_der_12te@discuss.tchncs.de to Tech Support Memes@lemmy.ca · 7 months agoSomething about incentivesimagemessage-square18linkfedilinkarrow-up1336arrow-down121cross-posted to: memes@lemmy.worldmemes@lemmy.ml
arrow-up1315arrow-down1imageSomething about incentivesgandalf_der_12te@discuss.tchncs.de to Tech Support Memes@lemmy.ca · 7 months agomessage-square18linkfedilinkcross-posted to: memes@lemmy.worldmemes@lemmy.ml
minus-squarespittingimage@lemmy.worldlinkfedilinkarrow-up19·7 months agoOne of our desktop techs was found to be opening/closing tickets for the work of processing tickets. It was strongly suggested that she not do that.
minus-squareZorsith@lemmy.blahaj.zonelinkfedilinkEnglisharrow-up7·7 months agoI had a supervisor insist we created 1-to-1 tickets for every individual system imaged. This was extremely tedious and arguably more work than the actual imaging (we did a fairly large amount of imaging)
One of our desktop techs was found to be opening/closing tickets for the work of processing tickets. It was strongly suggested that she not do that.
I had a supervisor insist we created 1-to-1 tickets for every individual system imaged. This was extremely tedious and arguably more work than the actual imaging (we did a fairly large amount of imaging)